Refund policy

Return Policy
We want you to love your purchase! If you need to return an item, please review our policy's below:

Online Orders
Local Orders
Local purchases can be returned for a refund or exchange if the items are brought to our store within 7 days of purchase.
Shipped Orders
If your order was shipped, please contact us within 7 days of receiving your item(s) to let us know you’d like to make a return.
You are responsible for the return shipping costs.
A refund will be issued for the product only once it is received by us in its original condition.
Shipping amounts are non refundable.
We recommend using a trackable shipping method for returns, as we cannot guarantee receipt of items without tracking.

In-Store Return Policy
Exchange Only: Items may be exchanged within 7 days of purchase, provided the original tags are attached and the item is in its original condition.

Final Sale: All Bargain Basement Thrift Items are final sale and cannot be returned or exchanged.